BRINGING SCALABILITY AND USABILITY TO EMPOWER SAFETY AND PROTECTION
uWatch provides real time security to provide peace of mind and to keep an eye on the things we usually can’t. Now for companies that provide security service tools, the user experience (UX) is perhaps an important factor in how customers assess whether the value they receive is commensurate with the cost of the services.
No matter how well application back-end engines work, if end users can’t easily navigate and process information, they may look to do business elsewhere.
uWatch needed technology to support their rapid growth and to keep pace with the evolving digital landscape.
After launching a first-of-its-kind online platform, uWatch was ready to upgrade their system. They were collecting significant volumes of user data but weren’t productising that data or integrating user feedback into the product.
Transforming tech stack while advancing the product portfolio and extending the reach.
Facnex optimised the underlying uWatch infrastructure on AWS and redesigned the end-to-end user experience. Together, we envisioned and deployed a database subscription service that opened a substantial revenue stream. The new responsive platform provides and intelligently suggests opportunities across the web and mobile.
uWatch successfully created their brand presence and has increased sales by more than 800%.