AmpereHub

FACNEX DEVELOPS AN E-COMMERCE PORTAL WITH ENHANCED USER EXPERIENCE

Companies that provide services through online portals, the user experience (UX) is perhaps the most important factor in how customers assess the platform. No matter how well application back-end engines work, if end users can’t easily navigate and process information, they may hinder off to do business elsewhere.

Since 2018, Facnex has worked closely with AmpereHub to tackle this challenge. 

Opportunity

A Proactive Backing By Facnex That Adapts Change Easily

That’s when Facnex entered the picture. In addition to proven expertise in building software that improves user experiences, Facnex demonstrated other key attributes that convinced AmpereHub that the partnership it envisioned could succeed.

Solution

Customised Portals With Real-Time Information

The partnership has expanded over time across multiple products and engagements. High-performing Facnex team members—ranging from product analysts to software developers as well as QA and UX testing—are an extension of the AmpereHub’s development organisation. 

Outcome

Established technological leadership across the entire globe

Facnex has fostered a culture of innovation—by recommending creative ideas to improve how the business runs and how it interacts with customers. With Facnex involved in the planning process, the client has been able to revamp its roadmap for modernisation